Privacy Policy

Introduction

NeonArchitect S.A. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our construction workforce management platform and website (the "Service").

We are the data controller for the personal data we collect and process. Our registered office is located at Avenida de España 139, 03427 Alicante, Valencian Community, Spain. Registration Number: B61523497.

Data Collection

The data we collect includes information you provide directly to us, information we collect automatically when you use our Service, and information we receive from third parties. This includes:

• Personal identification information (name, email address, phone number)
• Professional information (company name, job title, work location)
• Account credentials and authentication data
• Usage data and platform interactions
• Device information and technical data
• Location data (when using mobile applications with GPS features)
• Communication records and support interactions

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. We use your information to:

• Provide and maintain our workforce management platform
• Process your registration and manage your account
• Deliver customer support and respond to inquiries
• Improve our services and develop new features
• Send important service updates and notifications
• Conduct analytics to understand platform usage
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transaction (merger, acquisition)
• With your explicit consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, access controls, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for the duration of your subscription plus a reasonable period thereafter for legitimate business purposes.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contractual necessity: To provide our services and fulfil our contractual obligations
• Legitimate interests: To improve our services, ensure security, and conduct business operations
• Consent: For marketing communications and certain cookie usage
• Legal compliance: To comply with applicable laws and regulations